Gossiper is a great addition to your Cisco Unified Communications environment as a call recording solution. Use it to capture general business conversations for compliance, legal protection, and quality management purposes.
Mobile Friendly User Interface
Access call recordings anytime, anywhere from your phone, tablet or desktop. With Gossiper’s intuitive, user-friendly Web interface no desktop software is needed. It also works natively on any mobile device.
Search and Play
Search thousands of calls by any parameter, quickly and easily - e.g., date, time, period, calling/called number, or simply type in a search term. Playback is available right in the browser window.
IPv6 Ready Recording
Record all calls automatically or initiate on-demand call recording from the IP phone menu. Gossiper can handle an IPv4 and an IPv6 media stream and call signalization.
SIP Signalization Only
Gossiper relies only on the real-time SIP signalization with the PBX. Record calls across a variety of call scenarios such as Single Number Reach, Mobile and Remote Access (MRA) or Spark Hybrid calls.
Record calls made to and from multiple locations/branches. Put the servers "closer to the calls" to reduce the bandwidth requirements across the WAN with no additional licensing costs.
Increase flexibility, speed-up deployment, optimize hardware resources, and reduce total cost of ownership. Gossiper supports VMware, VirtualBox and Hyper-V virtual environments.
Increase Customer Satisfaction
Use recorded examples of top performing employees to train the rest of the team members and increase customer satisfaction by understanding customer needs.
Use the recordings to identify potential risks and mitigate them on time.